Our partner labs do not receive any personally identifiable information - only a unique vial number is assigned to each sample for processing. This ensures that personal details remain completely separate from the testing process. Additionally, NutriGuide® only analyzes a highly selective set of gene variants (<0.2%) and does not conduct any further genetic testing. Once the analysis is complete, the physical sample is destroyed, and all associated data is removed from the lab’s system.
At BioLEV, test results are received as simple Y/N values and stored on servers separate from customer information. We do not have any process or capability to sell or market this data, and no third party has access to our database. If a customer wishes to have their data permanently deleted, they can request this by emailing support@biolev.com - please note that this action is irreversible.
If you have any concerns or need further clarification, please reach out to our support team.